Reference

pgraja Legal Terms For Your Account

pgraja Legal explains how we manage your account, personal data, wallet checks and access to titles such as Lightning Roulette Room and Fishing War Mobile Play.

Indonesia account rulesWallet verificationPolicy access
pgraja pgraja Legal Terms For Your Account
POLICY CONTACT

Three Ways To Resolve Legal Questions

A clear contact path helps when a Legal clause affects your account or wallet status.

Account help path Use the help route inside your signed-in account for questions about Legal wording, account…
Wallet status check For a Legal question linked to DANA, OVO, GoPay, QRIS, bank transfer or virtual…
Access clarification If a title or account route is unavailable, contact us with your device path…
DATA PRACTICE

How We Apply The pgraja Legal Policy

Legal handling is practical: we use account details to identify the account, payment records to check wallet activity, and security signals to protect access.

Personal data use

We use the details you submit for account administration, identity checks, wallet matching and policy-related contact. If you ask about your data, we first confirm the account details needed to protect the record before discussing or changing it.

Cookie choices

Cookies can support account continuity and security on the mobile browser or desktop path. Our Legal policy explains their role and how to raise a question about them, so you can understand why a browser session may retain selected settings.

Account security

We may require phone verification before account access and can ask for an additional check when account or wallet details do not match. Keep your sign-in details private and contact us if an account action was not made by you.

Record retention

We retain account, contact and payment records for the period needed for the stated policy, security and account purposes. The Legal policy explains the relevant handling approach, and you can ask us to clarify which record category applies to your request.

Correction requests

If your name, phone detail or account record is incorrect, contact us through the signed-in help path and identify the field that needs attention. We may request matching information before making a change to protect the account from an unauthorised edit.

Policy changes

When a Legal rule changes, we update the policy page and identify the affected subject in clear wording. Check this page before using a new wallet route or moving from a casino title to a sports market, especially where local law affects access.

Answers Before You Open An Account

These Legal answers cover the questions we expect from an Indonesian account holder before using wallet routes or requesting access. They explain where to look, what we may check and how to contact us when a rule needs clarification. If your situation is different, send the specific clause and account context through the support path.

The pgraja Legal policy covers account creation, phone verification, personal data, cookies, wallet checks, security, record retention and access conditions. It also applies when you move between casino titles, sports markets and payment routes such as DANA, OVO, GoPay, QRIS or bank transfer.

Account and title access depends on local law. Your available route may also depend on account verification and the payment options shown for your location. Check the Legal wording before opening an account, and contact us if the access message on your mobile or desktop path is unclear.

Phone verification helps us connect the account to the correct contact detail and protect access. We may require it before account entry or when a security check is triggered. If your number has changed, use the account help path and request a record correction.

The policy applies to wallet activity through DANA and QRIS in the same way it applies to OVO, GoPay, bank transfer and virtual account routes. We may compare account details with a payment reference before confirming wallet status or handling a related request.

Send the request through the signed-in account help path and name the exact detail that needs correction. We may ask for matching account information before changing it. This protects your record and lets us distinguish a genuine correction from an unauthorised request.

Cookies can support session continuity and account security on your browser, but they do not replace the Legal policy. The policy explains their purpose and how to ask a question about them. You can contact us if you need clarification about a cookie-related setting.

Use the account support path and include the policy section, account identifier, relevant date and any wallet reference. We will assess the question against the applicable Legal wording. If access is involved, our response will also state when the result depends on local law.